clear our homes of unwanted goods and recouping some cash, Rule 1: Dont give out too much personal information, Rule 2: Buy or sell face-to-face in a public place. He has over 15 years of experience in law enforcement and specializes in digital forensics. No, they only charge you if you want to boost your views and put your item on the top ad, highlight, etc. It should be noted that it can take time should it all go to shit however, only a minor inconvenience if it is a relatively high value transaction. I recently bought a few academic books from a seller off Gumtree. I wouldnt expect anything less from a savvy buyer! Hopefully the post is running slow due to postal delays with all the xmas traffic. Funny to dispute a post from 2015. Or maybe it does need to be said. You are using an out of date browser. Of course it's possible that it's legitimate, or it could be a scam. i have proof of purchase. That said, no bad experiences. Try to respond to messages or phone calls as quickly as possible and offer to provide extra photos or further details if you can. Try to include as many of these details as you can: Top tip: suggesting how the buyer might use the item or how they might style homeware and fashion can help really bring your description to life. I have a potential buyer for an item listed on Gumtree but they're insisting I give my personal email address rather than communicate via the Gumtree messaging system. Scott has received extensive training through the National Computer Forensics Institute and holds forensic certifications from Cellbrite, Blackbag, Axiom Forensics, and others. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. You can decide whether you want potential buyers to contact you by email, phone or both. https://blog.gumtree.com.au/gumtree-buy-sell-win-selling-guide/, http://www.mirror.co.uk/money/gumtree-secrets--5-ways-7894050. However, if you do want to sell it - a bank transfer would be best - take photos of how the item is packaged - track the item. If youve got an account on Gumtree, then you might end up with a text asking you for personal information like passwords or bank details. I have a different problem. Wanting to sell your old stuff online without fees, but wondering if its safe to sell on Gumtree? The buyer may also ask you if they can buy multiple items from you for a certain price if you have listed multiple items on Gumtree. Start by creating an account on the site. You may have used items in your home youd like to sell on Gumtree quickly and effectively. Collect together any extras like power cords, instruction manuals or accessories. Inspect the listing. Should I send him and invoice? Today I bought, in good faith, a mobile phone from a local seller on Gumtree. PayPal is SUPER convenient, and one of the safest ways to pay for just about everything these days. In good condition with no marks or scratches. Save my name, email, and website in this browser for the next time I comment. It seems simple to just link your PayPal account to Gumtree. Your email address will not be published. You are viewing the PayPal Community Archives. No reply. 1999-2023 PayPal, Inc. All rights reserved. Description says they can post it at buyer's expense, which is great, my question - is how does this work? Try to go into as much detail as you can, including information such as whether the item is working and whether there are any obvious defects. Help. A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. Try to give them space and allow them to inspect the item in their own time. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Leave the Archive. All the purchases I've done have done this. Now that youre clued up on staying safe whilst using Gumtree, dont forget to read up on tips on how to sell successfully on Gumtree. Create an account to follow your favorite communities and start taking part in conversations. Gumtree.com Limited, registered in England and Wales with number 03934849, 27 Old Gloucester Street, London, WC1N 3AX, UK. Youll receive an email whenever a message comes through, and you can reply via email itll cloak your email address when you respond. Several people pointed this out, she just blew them off. Stick with these basic tips whenever buying or selling on Gumtree to avoid a bucketload of stress when youre just trying to save or make a few extra bucks. Yes, learn from your experience and don't do it again. Im a seller on Gumtree. Gumtree is an alternative to The Trading Post. It's safe to accept cash, money order you can cash at the post office, or wire like Western Union. I have much more success on E-bay. Press J to jump to the feed. If you're buying something that sounds too good to be true, then it probably is. I'd be very careful with apple products.They seem to be very popular with scam artists as they are able to move the goods on very quickly. Oh well have to sell a body part to get that back I guess. If the price seems far lower than the competition then question its authenticity. deleted568739 22. PayPals pages on Buyer Protection clearly state they dont apply to purchases of secondhand or used items you pick up in person. Be honest in your description and do not oversell the item. For categories like homeware and furniture, including measurements is essential so that buyers can visualise the item in their own home. About 3 weeks ago i bought an item through Gumtree but paid via Paypal (so i have some protection). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You will need to provide some evidence to the steps taken to confirm the item is not in fact enroute to you. For tips on responding to potential buyers, keep reading! Include pictures of the item from several angles. Just wanted to do the deal via post. If you simply stick with some very basic Gumtree rules for selling, you can avoid most of the issues. Let them pay you first, send the parcel, if they say they never got it, tell them to fuck off and sue you. You can always report it to ACORN as well. You must log in or register to reply here. Granted, these wont seem like the most convenient of rules but since when was your personal safety a matter of convenience? http://www.gumtree.com.au/scam-security-centre/. This is a dream for an identity thief or criminal mastermind (who doesnt need to be much of a mastermind, really, given how much personal information is there for the taking). The phrase 'more money than sense' appears to apply in most such cases. You can then click the app open once it downloads. So you should probably be okay, so long as you're not doing something else stupid like putting it through as a 'gift' of paypal money, or paying for something virtual/digital/service-based instead of payment for a tangible object. Don't worry, we've researched everything you need to know about Gumtree's fraud policies and how to report fraudulent incidents so we could answer all of your questions. I guess there are some good people out there. Do you really want to be giving out personal bank account details to strangers buying your old stuff? Be upfront if there is damage or an issue with the item so the buyer knows what they are getting. The best thing to do is to separately log into your Gumtree account. It is 34 (84 cm) long x 20 (50 cm) wide. Put at least one to two good photos of the item on the ad. In some cases once the victim has sent over their email and name to the scammer, they then receive a fake eBay invoice. Do a search on ozbargain.com for the thread - lots of tips and (unfortunately) stories about being scammed. They say they were going to turn up and don't, or they are trying to get my personnel information. 345 7692 64. how to price your items to sell on Gumtree. NSW - Gumtree - Get Back Deposit on Car? 6. I doubt she will as she feels I already took the money.Is it really going to take 17 days before Paypal gets involved and makes a decision? Atleast ebay if paid via paypal has plenty of protection in place. You won't get any response until you start a dispute. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Lmao hope that post won't happen How does PayPal help protect me? Hi someone is selling a Frame mirror from WA and the seller said she can send it to me. Thanks to wikiHow editors.". Exactly, police have more important matters to help the community. I dont trust gumtree personally. Not all buyers are happy to drive an hour to buy somethingthough some dont mind! These rules apply to whether youre selling or buying. Using the "My Messages" tab will also make it easy for you to keep track of all of your potential buyers and have a history of your conversations with them. If the response casts doubt in your mind then log into your Gumtree account to see if the message is also there and just delete the text. Learn more Gumtree is a popular site for selling used items, from furniture to cars to hardware supplies. Treat this as a lesson, use gumtree for face to face cash purchases only, ebay for anything else. Respond appropriately to potential buyers so you can sell your items. If youre not sure how to price your item, its well worth taking a look at existing Gumtree ads to see how people have priced similar items. Include the price. But that wont work for the buyer. If your item has a brand, make or model number, be sure to include that too. Or go to the police if they would even do anything? Were not saying that there arent some nice sellers out there, who would go out of their way to help, but scammers might offer to come over to your house to make the transaction. Now I feel much better equipped. Police Sergeant, Mountain View Police Department. New comments cannot be posted and votes cannot be cast. Gumtree may have its fair share of scammers and time-wasters (and the odd weirdo who sends you really strange enquiries) but most of the time, theyre just normal people who are looking to buy and sell their used items. It looks like you're going to have to wear it. Usually, the scams go something like this: you will list something on Gumtree, then you might receive a Gumtree delivery scam Whatsapp message enquiring about the item. he is in Sydney surrey hills as far as i know, it was a small amount. Also contact Gumtree and let them know what has happened or, if you are suspicious of any ad or buyer/seller, then double check with Gumtree before committing to buying or selling an item. Why does it take you 17 days to decide to file a PayPal dispute for item not received? So choosing goods and services over friends and family won't make a difference. Gumtree is a platform to help bring local buyers and sellers together. If youre really wanting to keep your email address private and nuisance-free, setup a separate free email address just for Gumtree. JavaScript is disabled. Gumtree say keeping it in-house means you are protected by their filter system which blocks any spam or suspicious emails. And don't hand over/post the goods until you have that cash in hand. For $80 you'd have to be fortunate to even get them to file a police report (it'd be less than most insurance's excess, so hardly worth the effort) if it was a few K or something you'd probably get a report but not much else. But my question is have you recovered the money back from bank transfer. Each to their own, and totally fine with me when Im buying from someone else (though I do let someone know where Im going, if its to someones home). If youre selling an electronic item, arrange to meet at a local shopping centre where power points can be found on the walls. Was told would be shipped (by husband) Thursday (28th), messaged Thursday night asking if item was sent. You can upload up to 20 images so the more the better. If you want to sell an item on Gumtree, youll need to create an ad. i havent reported to police because i just assumed they would say theres nothing they can do lol. Or maybe youre flat out all day with work or a sleeping baby, and just dont have the availability to handle constant phone enquiries. I sell items on Gumtree in person only. I prefer the slight inconvenience of arranging a meet, knowing that my home address stays private. What a tosser!! What selling platform Gumtree, facebook? Do it at your own risk. Unfortunately, there isnt just one method that scammers use when impersonating Gumtree or fraudulently buying or selling items on the classifieds website. How do I contact Gumtree if I get scammed? Apr-05-2021 11:45 PM. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. So I recently bought an item off Gumtree for about $80. Getgaff. Gumtree.com Limited is an Appointed Representative of Compare The Market Limited who is authorised and regulated by the Financial Conduct Authority. Look out for fake email addresses, Gumtree say just because it says xxxx@gumtree.com it doesnt necessarily mean its from Gumtree. Sadly, theres enough anecdotal evidence to suggest that they DO happen, to everyday people like you and me. And lastly, dont enter your home address for your Location in your Gumtree profile. It doesn't hurt to make sure the items are clean - a quick wipe, dust, or launder and iron (following the fabric care label) can really help them look their best. Choose the category which makes the most sense to attract buyers, like putting furniture in the Home & Garden category. I sent her like $1 through friends and family and another $1 through goods and services. http://www.gumtree.com.au/scam-security-centre/. He wants my PayPal email address to send me the money. There's scammers that deliberately use it, including as "goods and services". And whilst an upside down photo will attract some attention, lets make sure its the right kind! 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\n<\/p><\/div>"}, Reporting Illegal Immigrants Anonymously to Federal or Local Authorities, How to Report Fraud on Gumtree (& Stop Getting Scammed), https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime, https://help.gumtree.com/s/?cat=What_s_New_at_Gumtree&article=How-to-Contact-Us-by-Live-Chat, https://help.gumtree.com/s/safety?cat=Reporting_Bad_Activity&article=What-to-Do-If-I-ve-Been-Scammed2, https://help.gumtree.com/s/safety?cat=Reporting_Bad_Activity&article=Reporting-an-Ad, https://www.abc.net.au/news/2018-10-09/qld-gumtree-online-seller-scam-warning/10356410, https://www.businessinsider.co.za/gumtree-scam-2020-6, https://www.moneyadviceservice.org.uk/blog/gumtree-scams, reportar un fraude en Gumtree (y dejar de ser estafado), Select "Reports and Safety from the drop-down menu, Scroll down and click on the red Contact Us button, Fill in the requested details and click Next, Fill in your contact information and click Next, Select Live Chat or Email to communicate with Gumtree. I confirmed with PayPal and it was confirmed a scam. Meet the buyer in a public place. VAT No. There's not a lot that you can do. I have read that page through, and it doesn't mention Gumtree and a page search shows 0 instances of the word "Gumtree". It is no easy or quick feat to just relocate if youre unfortunate enough to encounter someone shady or disgruntled, who knows your home address. Oct 3, 2019. Include your email address to get a message when this question is answered. Title the ad. Its also a good idea to take pictures from lots of different angles and include some close-up shots this will ensure buyers know exactly what theyre getting. Make sure you also use the Reply to ad button for any communication. The seller could easily claim that the money was a gift or donation. while they may entertain you, you dont want to put off your buyer. For example, you may use a title like, Dining Room Chair, Antique or Record Player in Good Condition.. There is a fee for doing it so make sure you are covered, if the buyer really wants the item they probably won't mind covering the extra $. $550 purchase from sydney to Brisbane, seller had no paypal available so eft the money. If anyone tells me to post the item and they'll pay for it, I ignore it. I have lost faith in Gumtree as people who replied to my ads were either complete time wasters or scammers. Gumtree.com Limited is an Introducer Appointed Representative of Zuto Limited who are authorised and regulated by the Financial Conduct Authority, FRN 452589. Use a short, descriptive title to attract buyers. Fill in the requested details and click "Next". If youre selling or buying or just have an account set up on Gumtree, youre at risk. By signing up you are agreeing to receive emails according to our privacy policy. Posted 6th May 2018. Sign up for wikiHow's weekly email newsletter. But it can also be your buyer! Check their updated policies/buyer protection info before using, and tell seller you'll pay by PayPal, see how they react. No do not accept Paypal (unless your buyer will send it as a "Gift Payment), cash sent special delivery is best if not bank transfer. There could be any number of ways to be scammed from the info you've given here, but probably one of the first two. "I didn't know where to start with using Gumtree. Paypal can vary. It may not display this or other websites correctly. 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The thing is tho, How do I know he used the goods and services option rather than friends and family? or do i need to type that myself? If you are worried about meeting the buyer in person on your own due to safety, bring a friend with you. Many mistakenly assume that PayPal is the safest way to pay on Gumtree, and that theyll be protected in the event of disputes over items that havent arrived, are defective, or if youve been scammed. If Gumtree needed to get hold of you they'd do so via the message centre in your account. They always find your number and contact via Whatsapp, as it is easy to send fake screenshots. You might be able to find a great deal on a second . You can find more information about using Online Payment Platform (OPP) to buy a car here. And dont forget to read up on tips to sell successfully on Gumtree. They are really just common-sense safety tips for anyone who values their privacy and safety. Delete your item from your listed ads: Log in to your account; click on your name; click on Manage Ads; click on Delete. https://www.paypal.com/au/webapps/mpp/ua/useragreement-full#int_Schedule_1. Dodgy powerpoints do exist, and you wouldnt want the buyer thinking youre flogging an electronic item that doesnt work! recommends having someone with you, and asking then to produce some ID. PayPal is SUPER convenient, and one of the safest ways to pay for just about everything these days. Collect together any extras like power cords, instruction manuals or accessories. Oct-03-2017 02:00 PM. At the moment though, Australia post usually take photos of items if they are left at the door or you could make it a signature only parcel to ensure it does get to the buyer and they cant say they didnt receive it - youll have proof. Track and trace. Zuto Limited is a credit broker, not a lender. I mean even just writing that, it sounds crazy to me! Unfortunately mate you're pretty much out of luck with gumtree. 3. Your postal code will not appear in the ad. PayPal reimburses you and chases the seller. wikiHow is where trusted research and expert knowledge come together. Lets be clear on this you pretty much have no buyer or seller protections whatsoever, when using PayPal on Gumtree. im in adelaide. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I need to delete that, and was looking for how. Thanks to all authors for creating a page that has been read 22,383 times. Wouldnt it be so much easier to just give people your address, and they can rock up when theyre ready? his facebook. My sister recently put up something on Gumtree and the buyer was asking for her PayPal email. Ask a question, respond to a question and better understand the law today! {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/46\/Report-Fraud-on-Gumtree-Step-1.jpg\/v4-460px-Report-Fraud-on-Gumtree-Step-1.jpg","bigUrl":"\/images\/thumb\/4\/46\/Report-Fraud-on-Gumtree-Step-1.jpg\/v4-728px-Report-Fraud-on-Gumtree-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"